Privacy Policy

Crittenton Services for Children and Families is committed to protecting the personal identifiable information (PII) of our visitors. This privacy policy discloses how we collect, protect, and use information you provide by visiting our website or engaging with us on our online channels and platforms. By using the pages on this website, engaging with our social media, subscribing to our email listserves or making online donations you are accepting the practices described in this Privacy Policy.

If our policy practices change in the future, we will let you know by posting the policy changes with a modification date on this page. However, we will treat all personal information we collect (if any) in accordance with the privacy notice in effect at the time the information is collected.

Crittenton Services for Children and Families online properties comprise of, but are not limited to, all pages found under www.crittentonsocal.org, including our online blog and our destination sites, such as, our social media accounts.

As used in this Privacy Policy, “Personal Identifiable Information” can include the information provided to us on response forms, subscriptions, online donations, or success stories received by Crittenton Services for Children and Families. From time to time we may also use your personally identifiable information to contact you, if necessary, in response to your inquiries. When filling out forms, submitting success stories, subscribing to listserves/newsletters, or making online donations, as appropriate, we will collect your name, email, mailing address, phone number, or credit card information. We do not sell, share, or intentionally make your personally identifiable information available to third parties or the general public.

Data Collection

Crittenton Services for Children and Families uses its best efforts to respect and protect the privacy of its online visitors. At our website, we do not collect personal identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view our website. Crittenton Services for Children and Families only gathers personally identifiable data, such as names, addresses, zip/postal codes, email addresses, credit card information etc., when voluntarily submitted by a visitor. For example, personally identifiable information is collected in order to process online donations, respond to job and agency inquiries, or respond to listserve/newsletter requests. This data is used solely by Crittenton Services for Children and Families or vendors who are involved in the operation of this website for internal business purposes. We do not sell information you provide to us online to third party service providers. We will only share personally identifiable information with third parties when:

The person submitting the information authorizes us to share it.

Sharing the information is a necessary operation of the website, for instance, to process a credit card transaction/donation.

We are required to by law.

*Crittenton Services for Children and Families has no control over the responsibility for the data collection and practices of third parties that process online transactions.

Personal Identifiable Information Usage

Any of the information we collect from you may be used in one of the following ways:

To improve our website (we continually strive to improve our website based on the data collection and feedback we receive from you).

To process online donations (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.)

To administer a contest, promotion, survey or other website feature

To send periodic emails or showcase a success story the person submitting the article/blog post has consented to.

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protections Act of 2003 (CalOPPA). We therefore will not knowingly distribute your personally identifiable information to outside parties without your consent. It is important for you to understand this law if you are a resident of California; we encourage you to read more about CalOPPA.

Children’s Privacy

The Children’s Online Privacy Protection Act (COPPA) protects the personal information of children under the age of 13. This applies to personal identifiable information about a child that is collected online, such as full name, home address, email address, telephone number or any other information that would allow someone to identify or contact the child. The Act also covers other types of information—for example, hobbies, interests and information collected through cookies or other types of tracking mechanisms. It is important for you to understand this law; we encourage you to read more about COPPA.

We are in compliance with the requirements of COPPA as we do not knowingly collect any information from anyone under 13 years of age. Our website and destination platforms are all directed to people who are at least 13 years old or older.

Note to Parents on Our Privacy Policy

Crittenton Services for Children and Families is committed to providing a safe and secure online experience for anyone who visits our website. We are dedicated to safeguarding any personal information collected online and to helping everyone have a positive experience on the Internet. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personal identifiable information from anyone under the age of 13 without prior verifiable parental consent.

Parents/guardians can revoke their consent and ask that information (if any) about their children to be deleted by contacting our offices at info@crittentonsocal.org. To do this or to review personal information collected from children, we must verify the identity of the requesting parent. When a parent revokes consent, we will stop collecting, using, or disclosing information from that child (if any has been collected).

Crittenton Services for Children and Families believes it is good policy not to knowingly collect personally identifiable information from children under 13. In addition, be aware that all sites that are targeted to children under 13 are prohibited by law from collecting more information than they need.

Online Submissions

Crittenton Services for Children and Families welcomes users to learn more about our organization and, where appropriate, participate in polls, social media channels, surveys, as well as submit comments, artwork, writings, and other submissions for posting on our website (if requested).

For this reason (in regard to minor participants), Crittenton Services for Children and Families follows the guidelines for interactive electronic media published by the Children’s Advertising Review Unit (CARU) of the Better Business Bureau for pages targeted to children under 13. Should a child under age 13 want to participate in our online activities we encourage this be done only with their parent’s knowledge and supervision. We also encourage children to use an alias (e.g., “Bookworm”, “Skater”, etc.), first name, nickname, initials, or other alternative to full names or screen names which correspond with an email address for any activities which will involve public posting.

In keeping with CARU’s Principle regarding respecting and fostering the parents’ role in providing guidance for their children, we encourage parents to check and monitor their children’s use of email and other online activities regularly.

Use of Cookies

Visitors should be aware that non-personal information and data may be automatically collected by the Crittenton Services for Children and Families website through the use of “cookies.” “Cookies” are small text files a website can use to recognize repeat visitors, facilitate the visitor’s ongoing access to and use of the website, and allow a website to track usage behavior and compile aggregate data that will allow content improvements. Cookies are not programs that come onto a visitor’s system and damage files. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning website. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. Crittenton Services for Children and Families uses “cookie” technology only to obtain non-personal information from its online visitors in order to improve visitors’ online experience and facilitate their visit within our website.

In addition, we may also use third-party service providers to serve ads (such as Google Ads) when you visit our website. These companies may use non-personal identifiable information (that is, not including your name, address, email address, or telephone number) about your visits to this and other destination sites in order to provide advertisements about goods and services of interest to you on this or other destination sites. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.

Links to other Websites and Services

This website may be linked to other sites and services that are not maintained by Crittenton Services for Children and Families. These websites have their own privacy policies, which you should review prior to visiting them. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Credit Card Safety

Protecting the safety of your credit card information is also important to us. Our agency uses vendors that use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted. SSL is the industry standard in Internet encryption technology, which is a highly sophisticated method of scrambling data as it travels from your computer to our vendors website servers. Credit card numbers are also encrypted when our third party vendors store your donation/PII information.

After a transaction/online donation, your private information will not be stored on our servers. As mentioned our agency uses a third party service provider using SSL technology.

For your protection against unauthorized access to your password and to your computer be sure to sign off when using a shared computer.

Parent Permission for Donations

If you are under 18, you need parent/guardian permission to use a credit card to make purchases/donations online.

Contact Us

If you have any questions about our privacy policy you can email info@crittentonsocal.org for further information.

Page Last Modified: May 1, 2018